Victoria’s Brave Triple Zero Stars Celebrated

30 May 2017

Fifty-one brave young Victorians have been honoured today for their heroic and life-saving actions in the face of an emergency at the 13th annual Junior Triple Zero Hero Awards.

Minister for Emergency Services James Merlino attended the Emergency Services Telecommunications Authority (ESTA) awards to congratulate the children, aged between five and 16, for keeping calm under pressure and calling Victoria’s triple zero service to seek assistance.

Among the award winners was little hero, India. Aged just five, India called triple zero when her one-year-old brother started to choke after swallowing a five cent coin.

When nine-year-old Gabrielle discovered her house was on fire, she did the right thing. She got herself and her sister out immediately and called triple zero to report the fire.

Another junior hero, seven-year-old Jamie, used quick thinking to call triple zero after his mother had a seizure and lost consciousness. Jamie cared for both his mother and his younger sister until paramedics arrived.

Mr Merlino said these stories of bravery are a perfect reminder to all Victorians about the importance of teaching children how to identify, confidently react to and report legitimate emergencies by calling triple zero.

The Junior Triple Zero Heroes were nominated by ESTA’s Triple Zero operators.

ESTA, Victoria’s emergency communications agency, receives emergency calls for the CFA, MFB, Victoria Police, Ambulance Victoria and Victoria State Emergency Service. Operators work 24 hours a day, every day of the year.

In 2015–16, ESTA answered about 2.5 million calls for assistance across Victoria, this is an average of almost 7,000 calls each day or a call every 12 seconds.

Quotes attributable to Minister for Emergency Services James Merlino

“ESTA’s triple zero operators work under pressure to help Victorians in need, responding to nearly 7,000 calls a day.”

“Victoria’s brave Junior Triple Zero Heroes remained remarkably cool, calm and collected and are shining examples of how preparing children for an emergency can saves lives.”

Note: Audio of Award Heroes’ calls is available for media. For more information, contact the ESTA Media Line on 1300 783 462

Reviewed 19 August 2020

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