Real-Time Platform Information For Regional Passengers

04 July 2017

Regional passengers will be able to access more information about their train service, making it easier for them to plan their journey.

Acting Minister for Public Transport Jaala Pulford today announced real-time platform information was now available on the V/Line website and smartphone app.

The new feature gives passengers details about the arrival and departure platforms at Southern Cross Station.

Information is available 30 minutes before a train’s departure and passengers can use the feature to find out which platform their service is leaving from – before they get to Southern Cross Station.

The feature also displays the Southern Cross Station platform that a train is scheduled to arrive into, making it easier for passengers to plan their interchange with other services.

The real-time platform information can be accessed on the V/Line smartphone app, by using the Next 5 feature or by selecting Arrivals & departures from the dropdown menu as well as from the Arrivals & departures section on the home page of the V/Line website.

The app and website are automatically updated, to ensure passengers are given the most up-to-date information available.

The new platform feature is supported by the real-time screens installed at 33 regional stations, which give passengers automated and accurate information about their train services. The electronic screens were a $5.8 million investment as part of the Regional Rail Link.

For real-time platform information, visit or download the V/Line app.

Quote attributable to Acting Minister for Public Transport Jaala Pulford

"We’re introducing real-time information so passengers can now check the departure and arrival platform of their train before arriving at Southern Cross Station."

"We’re taking the next step towards a smarter, more responsive and more coordinated public transport system."

"It gives passengers accurate, up-to-the-minute information so they can properly plan their journey, and make informed decisions about how to get around."

Reviewed 19 August 2020

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