Minister for Consumer Affairs, Jane Garrett, is encouraging Victorians to download a free renting app before signing a new rental agreement.
The RentRight app provides all Victorian renters with helpful, instant information about repairs, rental costs and how to end a lease.
During 2013-2014, Consumer Affairs Victoria (CAV) received more than 90,000 calls from tenants and landlords. The most common enquiries related to ending a lease, repairs and maintenance, bond, rent increases and entry and inspection requests.
RentRight has been developed by CAV to provide renters with clear and easy-to-understand advice on issues such as ending a lease or getting your bond back.
The app features:
- a rental calculator to add up the cost of weekly rent across a fortnight, calendar month, six-months or a year
- information on renting rights and responsibilities
- template emails to use for issues such as ending a lease or arranging repairs, including the ability to send photos
Consumer Affairs Victoria has also developed two videos which talk renters through common problems.
The app is particularly helpful for young people who are moving out of home for the first time, especially those from overseas, interstate and regional areas.
The app also allows you to send correspondence and keep a record of it, making it easy to access from your mobile device at any time.
Quotes attributable to the Minister for Consumer Affairs, Jane Garrett
“RentRight is a must-have tool for renters. It gives you the information you need, and helps you communicate with your landlord or property manager.”
“With a few taps on your phone, you can use the app’s email and camera function to send your landlord or property manager a photo of an item that may need to be fixed.”
“RentRight will be particularly helpful to young Victorians, who may be moving out of home for the first time.”
Reviewed 19 August 2020