Topic: Consumer affairs

Fake Tradies Target Residents In The North East

Residents in Victoria’s North East are being warned to be vigilant against a group of fake tradies after they scammed homeowners in the area out of $41,000. The warning comes after record losses experienced by consumers at the hands of fake tradies — over $2.5 million in 2018–19, more than double the amount lost the previous […]

Categories: Media Release, Minister for Consumer Affairs, Gaming and Liquor Regulation

No Discounting Consumer Rights In End Of Year Sales

With Victorians set to spend billions of dollars at end of financial year sales this month, consumers are being reminded that their rights don’t belong in the bargain bin. Minister for Consumer Affairs Marlene Kairouz advised shoppers that if there are problems with a product, they still have rights—regardless of whether a product is on […]

Categories: Media Release, Minister for Consumer Affairs, Gaming and Liquor Regulation

New Laws Pass Protecting Victorian Homeowners

The Andrews Labor Government has enshrined laws protecting Victorians buying property off-the-plan from delay tactics used by some property developers to rip people off. The Sale of Land Amendment Bill 2019 has passed the Parliament, ensuring future and current homeowners are protected by up-to-date property laws. Changes to sunset clauses under the new laws now […]

Categories: Media Release, Minister for Consumer Affairs, Gaming and Liquor Regulation

Online Gambling Restrictions To Reduce Consumer Harm

In an Australian-first, the Andrews Labor Government is tightening rules for online betting operators in a bid to provide stronger consumer protections for Victorians gambling online. From 26 May 2019, online betting operators must comply with strict requirements for betting account deposit limits, restrictions on direct marketing and a ban on perks that encourage consumers […]

Categories: Media Release, Minister for Consumer Affairs, Gaming and Liquor Regulation

Compensating Residents Forced Out By Park Closures

The Andrews Labor Government is making life easier for caravan and residential park residents, who now may be eligible to receive compensation in the event of a park closure, under new reforms coming into effect today. There has been a spate of park closures in the past few years, often leaving the state’s most vulnerable […]

Categories: Media Release, Minister for Consumer Affairs, Gaming and Liquor Regulation

The Sun Sets On Dodgy Developers And Landbankers

The Andrews Labor Government is protecting Victorians buying property off-the-plan from delay tactics used by some property developers to rip people off. Changes to sunset clauses under the Sale of Land Amendment Bill 2019 will mean developers can only exercise a sunset clause with written consent from the buyer, or by an order of the […]

Categories: Media Release, Minister for Consumer Affairs, Gaming and Liquor Regulation

Don’t Fall For Romance Scammers On Valentines Day

The Andrews Labor Government is urging Victorians to avoid being exploited by heartless scammers when looking for love online ahead of Valentine’s Day. According to the ScamWatch website, dating and romance scams accounted for more than $24 million in losses across Australia in 2018, with Victorians losing more than $4.1 million. A 69-year-old man lost […]

Categories: Media Release, Minister for Consumer Affairs, Gaming and Liquor Regulation

Know Your Rights When Moving House

The Andrews Labor Government is urging Victorians who are moving to be vigilant when hiring a furniture removal company, following a jump in the number of reports about removal and freight services. Moving house is one of life’s more stressful tasks – made all the more painful if your valued furniture and possessions are damaged, […]

Categories: Media Release, Minister for Consumer Affairs, Gaming and Liquor Regulation

Tough New Penalties For Out-Of-Control Parties

Badly behaved guests and short-stay apartment owners can now be hit with fines of up to $1,100 for breaches of conduct standards, thanks to the Andrews Labor Government. New laws coming into effect today will help stop out-of-control parties in apartment buildings used for short-stay accommodation, strengthening protections for Victorian residents. Under the reforms to […]

Categories: Media Release, Minister for Consumer Affairs, Gaming and Liquor Regulation

Check Up On Retailers Before You Checkout Online

Consumers are being warned to exercise extra caution when buying online, with new figures revealing a jump in complaints about online purchases in the last financial year. Consumer Affairs Victoria received 8,957 online shopping reports in 2017-18 – up 12 per cent from the previous financial year. Goods not being supplied or only partially supplied […]

Categories: Media Release, Minister for Consumer Affairs, Gaming and Liquor Regulation