Stronger Myki Contract Paves The Way For Improvements

The myki contract has been signed, paving the way for improvements to Victoria’s public transport ticketing system.

Minister for Public Transport Jacinta Allan announced today global IT giant and current myki operator NTT Data has been awarded the contract for the operation of myki for the next seven years.

The contract, valued at just under $700 million, includes stronger performance requirements and will deliver better value for money through a fixed-price model where unanticipated costs are borne by the operator – not taxpayers.

With the continuity of Victoria’s ticketing system now assured, the Andrews Labor Government will immediately begin investigating new contactless technology, including the ability for passengers to touch on and off with their credit card or smart phone.

This work will build on significant improvements that have been made to Victoria’s ticketing system over the past 18 months, including 90 minute online top-ups, faster readers on trams and at Victoria’s busiest stations, and the roll-out of tap-and-go payment technology on myki machines.

Today’s announcement follows wide-ranging reforms to Victoria’s fare enforcement system to make it more simple, fair and effective – including abolishing on-the-spot penalty fares and creating a single infringement system that makes it easier to do the right thing.

Myki is one of the largest smart card ticketing systems in the world, and offers cheaper maximum daily fares than Sydney, London and other major cities internationally.

The new myki contract will begin on 1 January 2017. For more information about Victoria’s ticketing system, visit ptv.vic.gov.au

Quotes attributable to Minister for Public Transport Jacinta Allan

“This is a stronger contract that provides a better deal for Victoria and paves the way for major improvements to myki.”

“It provides stronger performance requirements and will deliver better value for money by ensuring any unanticipated costs are borne by the operator – not taxpayers.”

“We’ve made major upgrades to myki and work on the next generation of improvements starts today – looking at the latest technology to make it quicker and easier to top up, touch on and get where you need to go.”