Premier

Seeking Mobile Myki Testers

26 January 2019

Thousands of Victorians will help test the next generation of the next generation of public transport ticketing, with expressions of interest now open for the next phase of the Mobile myki trial.

Minister for Public Transport Melissa Horne today announced that, following a successful first phase trial with a limited, industry-based test group of users, the Andrews Labor Government is seeking up to 4,000 passengers will get the chance to test the technology.

Mobile myki allows passengers to buy a myki, top up, touch on and off using their Android smartphone, making travelling quicker, easier and more convenient.

Passengers using Mobile myki in the first phase of the trial were able to top up in a matter of seconds, without having to queue for a ticket machine. Almost 90 per cent of users were satisfied with Mobile Myki and rated the speed of topping up as either good or very good.

Mobile myki, delivered in partnership with Victoria’s ticketing provider NTT Data, uses all existing myki ticket gates and readers across trains, trams and buses in metropolitan Melbourne and regional Victoria, without the need for any new infrastructure to be built.

Passengers will be able to buy Full Fare, Concession, Child and Senior Mobile myki’s using both myki money and myki pass. Auto top up will also be available.

Expressions of interest for the public trial are open from today, with the trial running until the end of March. Passenger feedback and findings from the trial will inform the implementation of the technology more broadly.

Work continues to explore options for making Mobile myki available on other smartphones, and the existing physical myki card will remain in use across the network during and after the trial.

myki is one of the world’s largest smart ticketing systems, with more than 17 million active cards and 700 million transactions each year.

Passengers can register their interest at ptv.vic.gov.au/mobilemyki.

Quotes attributable to Minister for Public Transport Melissa Horne

“It’s so exciting to see this cutting-edge technology take the next step – with thousands of passengers getting chance to trial Mobile myki.”

“This is a great opportunity for passengers to help us shape the next generation of transport ticketing.”

“We’re building a smarter, more reliable public transport network for Victoria.”

Reviewed 19 August 2020

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