Emerging cloud technology company Zendesk has established an Australian Development Centre, paving the way for 20 new highly skilled development jobs.
Today’s announcement builds on the establishment of Zendesk’s Asia Pacific headquarters in Victoria in September 2011.
Technology Minister Gordon Rich-Phillips joined Zendesk's chief executive officer Mikkel Svane to announce the new jobs and open the company’s headquarters in Melbourne today.
Mr Rich-Phillips said the centre would be a hub for the development of cloud technologies.
“Zendesk’s growth in Victoria through the opening of the development centre builds the state’s growing capabilities in ‘the cloud,” Mr Rich-Phillips said.
“The Victorian Coalition Government is committed to supporting the development and growth of innovative and competitive ICT companies like Zendesk.
“Last financial year, the Coalition Government helped to facilitate more than 1,300 jobs in the Victorian ICT sector,” Mr Rich-Phillips said.
Zendesk Asia Pacific vice president and managing director Michael Folmer Hansen said that they were thrilled with the response and speed at which organisations are implementing Zendesk, not only in Australia and New Zealand but the wider Asia Pacific region.
“More organisations are beginning to understand the value of providing excellent customer service around the clock and for fast growing businesses, our solution scales quickly and easily.
“This development centre will enable us to further support our customers locally and incorporate their valuable feedback into future product development.”
Zendesk is a global provider of cloud-based customer service software. This new development centre will house some of Australia’s most talented software developers who will work in collaboration with colleagues in the United States.
Victoria’s ICT industry generates annual revenues of $30 billion and exports of $2.35 billion.